FAQ / HELP
Orders
Where is my anime merch?
Tracking moves at Shonen speed! You'll receive a confirmation link via email as soon as your order leaves our warehouse.
Why hasn't it shipped yet?
Please allow 2-4 business days for processing. High-volume drop periods might extend this slightly as we craft your gear.
Can I change my order?
Quick action required! Contact us within 2 hours of placing your order to modify items or update shipping details.
Help, something's missing!
Deep breath! Reach out to our support team. We will make it right.
Email: spspanime.official@gmail.com    Whatsapp: 8667743143
Shipping
Free Shipping?
We offer free shipping on all orders across India.
How long does it take?
 Orders typically arrive in 3-7 business days.
Order Tracking?
A tracking link will be sent to your registered email address as soon as your order has been dispatched.
Returns & Exchanges
We want you to love your otaku fit. If it's not perfect, we've made our process simple and straightforward.
- 3-day return window for incorrect or defective/damaged item.
- Replacement or Exchange or subject to stock availability.
- Refunds are processed to the original payment method within 5-7 days.